managers to the checkout staff are referred t
cared for, whilst a bad interaction with team members could see them heading home to leave a bad review and never to return. To make usadream.xyz a success of future retail efforts, businesses need to invest in motivating, educating, and inspiring their staff.
To achieve this, it is
necessary not just to look at what your employees do, but at the values they
hold and reflect. Taking British grocery stalwart Waitrose and Partners as an
example, everyone from the most senior managers to the checkout staff are
referred to as ‘Partners’, with a small newshut.org stake in the business. By incentivising
their performance through a link to the performance of the business itself,
Waitrose has created a workforce that is proud of the products they sell, and
that has a deeply rooted, genuine interest in the future of the company. This
is not to say that every business has to give its staff a share of the profits,
but it serves as an example of just how important employee engagement is.
2. Experiences, not just products
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